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FAQ

Frequently Asked Questions

Q: What documents do I need to rent a car?

A: You will need a valid passport or ID card, as well as a valid driver’s license.

Q: What is the minimum age requirement for renting a car?

A: The minimum age is 18 years old and the maximum age is 80 years old.

Q: What is your fuel policy? (e.g. full-to-full)

A: Yes, we operate on a full-to-full fuel policy. The car will be delivered with a full tank and must be returned with a full tank as well.

Q: Are there any charges for an additional driver?

A: No, there are no extra charges for an additional driver.

Q: Is there a fee for delivery outside your main location?

A: No, we do not charge any fees for delivery outside our main location.

Q: What is your cancellation policy?

A: Cancellations made at least 7 days before the rental start date are free of charge. For cancellations made less than 7 days in advance, a 30% fee will be applied.

Q: Can I modify my booking?

A: Yes, you can modify your booking upon request by contacting us in advance.

Q: What happens in case of a breakdown or accident?

A: In case of a breakdown, please contact us immediately. In the event of an accident, you must first call the police and then inform us.